Your listing kept current

A LISTING NOBODY MAINTAINS GOES STALE, and a stale listing is worse than no listing, because somebody drives to you on a Monday you are shut. So we re-check.

ROUGHLY EVERY THIRTY DAYS your details are compared against your Google listing, field by field. Small, safe, well-evidenced changes are applied and recorded so they can be undone. Everything else goes to a person.

WHAT IS NEVER APPLIED AUTOMATICALLY. A claim that you have closed permanently. That one is always held for a human, every time, without exception, because getting it wrong once takes a working restaurant off the island.

A DIFF THAT CHANGES SEVERAL IMPORTANT THINGS AT ONCE is treated as suspicious and the whole lot is held, not just the odd field. A venue's name, phone and address do not all change on the same Tuesday; when the data says they did, the data is usually wrong.

WHERE YOUR HOURS AND MAP PIN COME FROM. Not from a form in your portal. They come from this refresh and from our desk. So if either is wrong, the fix is to tell support, and we correct the source. The alternative, a second copy you edit here, would mean two versions of your hours that are free to disagree, and the wrong one would eventually be the one a guest read.