Hilfe für Gastgeber / Tagesgeschäft
Guests order ahead and collect at your counter. They pay you, in full, at your till. CyprusBites takes nothing from the food, not now and not later. You accept with a prep time and the guest is told when to come.
THE ARGUMENT, IN ONE LINE. A delivery app takes twenty to thirty per cent of that order. CyprusBites takes nothing. The customer pays you directly, at your counter, in full. There is no card payment on this platform to take a cut from, which is why the cut cannot creep back in later.
HOW AN ORDER MOVES. It arrives pending. You ACCEPT it with a prep band and the guest is told "ready in about so many minutes, by this time, show your QR to collect". You press READY when it is bagged and they are told. You SCAN their code when they walk in, and it is collected. Or you DECLINE it, with a reason if you want, and they are shown somewhere else so they are not left with nothing.
PREP TIME IS THREE CHOICES, NOT A TEXT BOX. About ten minutes, about fifteen, about twenty five. Three buttons on a busy counter beats a number field every time.
YOUR HOURS, TWO WAYS. Either you take orders whenever takeaway is switched on, which lets somebody order breakfast the night before, or you only take them during your opening hours and it follows your listing automatically. And there is a PAUSE for when the kitchen is slammed, which is the button you will actually use.
IF YOU DO NOT ANSWER, we help and then we are honest. Halfway through the window your phone is pushed, with the time we will give up at. If nobody answers by then the order expires and the member is offered somewhere else. One SMS only, at order time, so this never becomes expensive.
RACES CANNOT CORRUPT IT. Every change carries the state it was read against, so a guest cancelling at the same moment you accept cannot leave you cooking a cancelled order.
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