Help centre / Bites Club
You will receive one card you can use throughout the island, but each venue will have its own balance. When you make a purchase, simply show the card, and the cost of your meal will be charged to it. Please note that the points you collect belong to the venue that issued them, so they stay at that location and cannot be converted to cash.
The card is not a points scheme with a platform attached. It is the record of a meal that really happened, and the points are the reason anybody bothers to make that record.
Three rules make it worth trusting.
Points are only ever created by a real, final, paid amount, at a venue, at a time. Being nearby, tapping something or holding a booking never creates one.
One bill is one credit, no matter how many times the message arrives.
Nothing in the record is ever edited. A mistake is corrected by a second entry that cancels the first, so the history stays true.
Your card carries your name, a QR code, your member number and its validity. Showing it says who you are. It authorizes nothing, so a stranger holding it cannot spend anything.
A meal reaches your card three ways: the venue scans your card at the till, you collect a takeaway you ordered on CyprusBites, or you close a tab at a table where your name was on the order. There is also the printed card on the counter, which is its own topic.
Your meals are listed on the same page, with the venue, the date, and what each one earned. Each one came from a bill you actually paid.
Still stuck? Ask us directly
